Privacy policy

Last updated: March 31, 2025

This Privacy Policy describes how Swiss Galoppers ("we", "us", or "our") collects, uses, and shares your personal information when you visit vxqwtj-ew.myshopify.com (the “Site”), use our services, make a purchase, or otherwise interact with us regarding the Site (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a site visitor, or another individual whose information we collect according to this policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, and have collected such data over the past 12 months as described below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes listed below, we may use your information to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms of service, and protect or defend our Services, rights, and those of our users or others.

What Personal Information Do We Collect?

The types of personal information we collect depend on how you interact with our Site and Services. When we refer to “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections outline the categories and types of personal data we collect.

Information You Provide to Us Directly

Information you may provide directly through the Services includes:

  • Contact Information – including your name, address, phone number, and email address.
  • Order Information – including your name, billing and shipping address, payment confirmation, email, and phone number.
  • Account Information – including your username, password, security questions, and other credentials used for security.
  • Customer Support Information – including the content of messages or inquiries you send us.

Some features of the Services may require you to provide specific information. If you choose not to provide certain information, you may not be able to access those features.

Information We Collect Automatically

We may also collect certain information automatically when you interact with our Services (“Usage Data”), using cookies, pixels, and similar technologies (“Cookies”). Usage data may include information about how you access and use the Site and your account, device details, browser data, network connection information, IP address, and other interactions with the Services.

Information Received from Third Parties

We may also receive information about you from third parties, such as vendors and service providers, including:

  • Companies that support our Site and Services, like Shopify.
  • Payment processors who collect payment details (e.g., bank account, card info, billing address) to process payments, fulfill orders, and deliver requested products or services.
  • When you interact with our Site, emails, ads, or Services, we or our partners may use tracking technologies (like pixels, SDKs, third-party libraries, and cookies) to collect information.

All information we collect from third parties is treated in accordance with this Privacy Policy. See also the section Third-Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal data to deliver the Services and fulfill our contract with you, including processing payments, fulfilling orders, sending notifications, managing your account, arranging shipping, handling returns, and using Shopify integrations. Shopify may process data according to their privacy policy.
  • Marketing and Advertising. We may use your data for marketing purposes, such as sending promotional messages via email, SMS, or post, and personalizing ads. If you're in the EEA, the lawful basis is our legitimate interest under Art. 6(1)(f) GDPR.
  • Security and Fraud Prevention. We use your data to detect, investigate, or act on fraud or illegal activity. If you create an account, you're responsible for its security. If you're in the EEA, the lawful basis is our legitimate interest under Art. 6(1)(f) GDPR.
  • Communication and Service Improvement. We use your data for customer support and service improvements. This is in our legitimate interest to maintain business relationships under Art. 6(1)(f) GDPR.

Cookies

We use cookies to operate and enhance the Site and Services (e.g., saving preferences, analyzing traffic). Details about cookies used via Shopify can be found at https://www.shopify.com/legal/cookies.

Most browsers accept cookies automatically, but you can modify your settings to disable or remove them. Blocking cookies may affect the functionality of our Services. Blocking cookies does not necessarily prevent data sharing with third parties such as advertising partners.

We recognize the Global Privacy Control (GPC) signal, which allows you to opt out of certain data uses or sharing. More about GPC: https://globalprivacycontrol.org/. We do not respond to other “Do Not Track” signals.

How We Share Personal Information

We may share your personal data in certain situations, including to fulfill contracts or for legitimate purposes as outlined in this policy. These include:

  • With vendors or third parties who provide services (e.g., IT, payments, shipping, analytics).
  • With business and marketing partners. These partners use your data per their privacy policies.
  • With your consent, for example when using social login or requesting us to send products on your behalf.
  • Within our corporate group, to manage our business.
  • In case of mergers, legal obligations, enforcement of terms, or protection of rights and users.

Categories of Personal Data Disclosed in the Past 12 Months:

  • Identifiers (basic contact, order, and account info)
  • Categories under California Customer Records Act (contact and account data)
  • Commercial info (orders, support inquiries)
  • Internet/network activity (usage data)
  • Geolocation data (e.g., IP-derived locations)

Categories of Recipients:

  • Vendors and service providers (e.g., internet providers, payment processors, shipping partners, analytics providers)
  • Business and marketing partners
  • Affiliates

 

We do not use or disclose your personal information without your consent or for the purpose of identifying you.

With your consent, we share personal information for the purpose of carrying out advertising and marketing activities as follows.

In the past 12 months, we have “sold” and “shared” personal data (as those terms are defined under applicable law) for advertising and marketing purposes as follows.

Categories of personal data:

  • Identifiers such as name, email address, and phone number (business and marketing partners)
  • Commercial information such as records of purchased products or services (business and marketing partners)
  • Usage data (business and marketing partners)

 

Third-party websites and links.

Our site may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of any information found on these websites. Information you provide in public or semi-public areas, including content shared on third-party social networking platforms, may be visible to other users of the Services and/or users of those platforms, without limitation on usage by us or the third party. Inclusion of such links does not automatically imply endorsement of their content or their owners/operators, unless otherwise disclosed within the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal data, you may contact us using the contact details below and request deletion of that data.

As of the effective date of this Privacy Policy, we have no actual knowledge that we “sell” or “share” personal data of individuals under 16 years of age (as defined by applicable law).

Data Security and Retention

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any information you send us may not be secure in transit. We recommend that you do not use unsecure channels to transmit sensitive or confidential information to us.

The length of time we retain your personal data depends on several factors, such as whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below concerning your personal data. These rights are not absolute and may only apply under certain circumstances. In some cases, we may lawfully deny your request.

  • Right to Access/Information: You may have the right to request access to the personal information we hold about you, including how we use and share it.
  • Right to Deletion: You may have the right to request the deletion of personal information we have collected about you.
  • Right to Correction: You may have the right to request the correction of inaccurate personal information.
  • Right to Data Portability: You may have the right to obtain a copy of the personal information we hold about you and, in certain circumstances, request that we transfer it to a third party.
  • Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to instruct us not to “sell” or “share” your personal data or object to our processing of it for purposes that constitute “targeted advertising” under applicable privacy laws. Note: If you visit our site with a Global Privacy Control opt-out signal enabled, we treat this as a request to opt out of “sale” or “sharing” for the relevant browser and device, based on your location.
  • Restriction of Processing: You may have the right to ask us to stop or limit processing of your personal data.
  • Withdrawal of Consent: If we rely on your consent to process your personal data, you may have the right to withdraw that consent.
  • Right to Appeal: If we deny your request, you may have the right to appeal our decision by replying to our denial.
  • Manage Communication Preferences: We may send you promotional emails, which you can opt out of using the unsubscribe link in our messages. Even if you unsubscribe, we may still send you non-promotional messages, such as about your account or orders.

You can exercise these rights as described on our site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of your rights. To verify your identity, we may need to collect information such as your email address or account details before responding substantively. Under applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from such an agent, we may require proof that you authorized them, and in some cases, verify your identity directly with us. We will respond to your request in a timely manner as required by law.

Complaints

If you have complaints about how we handle your personal information, please contact us using the details below. If you're not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available here.

International Users

Please note that we may transfer, store, and process your personal information outside of your country of residence. Your personal data may also be processed by staff and external service providers and partners in such countries.

When transferring personal data from Europe, we rely on recognized legal mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts approved by the relevant UK authority, unless the destination country has been recognized as providing an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise your rights, please contact us by email at info@swiss-galoppers.com.

For the purposes of applicable data protection laws, unless otherwise stated, we are the data controller of your personal information.